Privacy Policy

Effective Date: 08/09/2025

Whittaker’s Hauling and Junk Removal Enterprises (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or interact with us.

1. Information We Collect

Information you provide to us:

Name, email address, phone number

Service address

Photos or descriptions of items for removal

Payment details (when applicable)

Any messages, attachments, or instructions sent via forms, email, or text

Information we collect automatically:

IP address

Browser type and version

Pages visited and actions taken on our site

Referral URL

Cookies and analytics data

2. How We Use Your Information

We use the information we collect to:

Provide and manage our junk removal and hauling services

Communicate with you about your bookings, quotes, billing, or support requests

Improve our website, services, and customer experience

Send service-related updates, appointment reminders, or promotions (you can opt out at any time)

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

Trusted third-party service providers (e.g., YoloCRM for scheduling and communication, Stripe for payments once implemented)

Legal authorities, if required by law or to protect our rights

All third parties are required to protect your data and use it only for the services they provide to us.

4. Cookies and Tracking

We use cookies and similar technologies to:

Keep our site running smoothly

Analyze site traffic

Improve your browsing experience

You can manage your cookie preferences through your browser settings.

5. Data Retention

We retain your data as long as:

You have an active relationship with us

It’s required to comply with legal, tax, or accounting obligations

If you’d like us to delete your information, email us at [email protected].

6. Security

We take reasonable steps to secure your data:

HTTPS encryption

Limited access to internal systems

Secure third-party platforms

However, no system is 100% secure. You use our services at your own risk.

7. Your Rights

Depending on your location, you may have the right to:

Access or correct your personal data

Request deletion of your data

Opt out of marketing communications

To make a request, contact us at [email protected].

8. Third-Party Links

Our site may contain links to other websites. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this policy occasionally. When we do, we’ll post the new version with an updated effective date. Significant changes will be clearly noted.

Contact Us
Whittaker’s Hauling and Junk Removal Enterprises
3701 Hopewell Rd, New Kent, VA 23124
Phone: 804-382-9741
Email: [email protected]